Exam Code: 000-741
Course Name: IBM High-End Disk Solutions, Version 4
Vendor: IBM
Passing Score: 62%
IBM High-End Disk Solutions, Version 4, also known as 000-741 exam, is an important part of IBM certifications. IBM always pioneer in new technology things and its certifications also have a vital role in Information Technology. Many industry professionals recommend to do IBM certifications and IBM High-End Disk Solutions, Version 4 is one of the premier certification from IBM. By doing 000-741 certification you would be master in IBM High-End Disk solution and can install, configure and also provide post installation support as well.
The 000-741 exam consists of 5 sections.
- Section 1 - Requirements Analysis (16%)
- Section 2 - Solution Architecture/Design (22%)
- Section 3 - Planning and Installation (16%)
- Section 4 - Post-Installation Support (18%)
- Section 5 - Disk Products (28%)
The 000-741 exam provides you with the technical knowledge of selecting appropriate IBM resources for system planning. 000-741 certified professional needs to do requirements analysis which includes technical, financial and technology preference by customer. It also enables you to select the storage size of appropriate disk size and according to his business needs. The 000-741 exam also assists you in Architecture and Design. Moreover, it facilitates you with the proper selection of hardware requirement by the customer needs. In order to be able to validate that the disk solution meets application requirements (e.g., review with peers or product experts, model or benchmark), Given a storage topology, describe the connections between storage and the server(s), you must take this IBM certification exam. This IBM certification trains you in planning and installation of High End Disk Solution. It also equips you with the capabilities to perform migration planning as appropriate, because customer data is very important, so it gives you skills to migrate all old data to new installed system. In addition to this, the 000-741 exam makes you proficient in delivering Post Installation support and also up gradation options analysis. By passing 000-741 exam, you can Articulate IBM's storage networking strategy (e.g., SAN, NAS, iSCSI), Describe storage hierarchy as it relates to price, performance, and business requirements, Identify how IBM TotalStorage disk solutions meet the following technical requirements of the customer.
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Course Outline: IBM High-End Disk Solutions, Version 4
Requirements Analysis (16%)
Establish relationship and develop technical rapport with key influencers (e.g., technical, financial) in the enterprise
Qualify the disk opportunity
Determine and validate the customer's technical requirements
Determine the customer's technical issues and potential limitations
Identify the customer's existing strategic I/T plans relevant to disk (e.g., migration, consolidation)
Identify any customer disk technology preferences and/or assumptions
Size the disk opportunity
Evaluate current storage capacity and environment, including identification of currently installed products/vendors, network types (e.g. LAN, WAN, SAN), applications, disk types, backup/restore requirements, operating system types
Determine the current and future disk requirements of applications including performance, capacity, reliability, availability, scalability, connectivity, storage management, business continuance
Solution Architecture/Design (22%)
Identify possible disk solution
Evaluate potential competitive strategies and solutions
Identify IBM TotalStorage competitive advantages
Review feasibility of solution options with sales specialist
Describe how IBM Virtualization Engine products can be used to strategize for future growth
Develop configurations
Analyze the potential configuration options including Single System Image and LPAR
Configure the solution and consider variables affecting the configuration, including:
Disk product attributes (e.g., cache, adapters, availability, connectivity, performance, capacity)
Servers (e.g., type, connections, slots, adapters)
Network
Environment
Solution migration requirements
Customer personnel skills
Host-device interface (e.g., SCSI, ESCON, Fibre Channel, FICON, and future technologies as they become available)
IBM Virtualization Engine technologies (SVC (SAN Volume Controller) and SFS (SAN File System))
Use tools as appropriate (e.g., Disk Magic, Capacity Magic, configurators, sequential sizer, SMS DSCAT, Cache Analysis Aid, Simulated Offline Configuration)
Recommend the most appropriate solution and justify it
Recommend alternative solutions as appropriate (e.g., in response to customer objections, budgetary constraints)
Articulate technical benefits of proposed and alternative solutions in terms of business value that a non-technical person can understand
Validate that the disk solution meets application requirements (e.g., review with peers or product experts, model or benchmark)
Given a storage topology, describe the connections between storage and the server(s)
Planning and Installation (16%)
Assess on-site readiness
Review environmental requirements (e.g., power, cooling, floor space, floor loading, dock access) with the customer
Conduct a technical audit of logical and physical configuration and document the configuration
Assess the impact of the solution (new install or existing/upgrade) on the production environment
Consider the effect on existing applications, hardware and software
Consider migration
Consider backup window
Explain licensing options
Validate the installation details of the solution with the customer (e.g., review cabling, adapters, disk layout)
Review software levels and required maintenance
Document the available support structure and problem resolution process
Complete solution assurance review process with IBM, if applicable, in cooperation with the customer
Implement the solution
Identify the installation roles and responsibilities (e.g., customer, IBM, Business Partner)
Confirm that the customer's completion criteria are satisfied
Identify how to validate the high availability configuration
Identify disk subsystem performance validation techniques
Configure LPAR
Describe "call Home" features and limitations
Assist with migration planning as appropriate
Identify different types of migration, for example internal to external storage, vendor change (e.g., EMC to IBM, adding capacity, non-RAID to RAID)
Utilize (IBM) service offerings as appropriate
Assist the customer in managing the effects of the migration, including data migration,on the production environment (e.g., hardware, back-up window)
Utilize IBM toolsets for migration planning
Post-Installation Support (18%)
Provide customer training/skills transfer
Identify customer skill needs and recommend appropriate technical training (e.g., education offerings)
Deliver informal customer training seminars, product updates, and conference calls, as needed
Determine and resolve disk-related problems associated with new installs or upgrades
Identify severity of problems and the impact of problems on business
Use appropriate tools for problem diagnosis (e.g., system messages and RMF)
Suggest appropriate action to the customer
Analyze disk performance issues and tuning considerations
Describe performance characteristics of a variety of applications (e.g., transaction processing and data warehousing)
Understand and identify the impact of different RAID levels on performance
Understand and identify the performance characteristics of disk products/solutions
Tune system to optimum performance
Determine and resolve disk performance bottlenecks (e.g., highly active datasets, disk I/O, software, memory)
Use tools as appropriate (e.g., RMF, TPC and Disk Magic)
Consider potential upgrade options
Describe scalability of disk products
Describe feature options
Describe cost options
Identify situations where upgrading is not possible and recommend solutions
Consider migration implications
Evaluate the availables support structure and escalate issues to appropriate resources
Disk Products (28%)
Articulate IBM's Seascape storage architecture
Articulate IBM's storage networking strategy (e.g., SAN, NAS, iSCSI)
Describe storage hierarchy as it relates to price, performance, and business requirements
Identify how IBM TotalStorage disk solutions meet the following technical requirements of the customer:
Disaster recovery and business continuance
High availability
Data management (e.g., HSM, backup/restore, archive)
Storage shariang (e.g., SVC and SFS)
Data sharing (e.g., z/OS to open)
Storage consolidation
Application testing
Copy services including FlashCopy, Remote copy (e.g., IBM TotalStorage Resiliency Family), CLI
Performance and load balancing
Parallel access volumes (e.g., Workload Manager)
Multiple allegiance
I/O Priority Queueing
Multipath Load Balancing Drivers
Enterprise storage resource management (e.g., TPC for Disk, DFSMS)
Capacity Planning
Asset Management
Security Management
Configuration Management (e.g., HMC, SMC, Offline Configurator, CLI)
Performance
Problem Determination
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