Cisco 642-104 Exam

Exam Name: Cisco 642-104 - Unified Communication for System Engineers (UCSE)
Certifications: Cisco IP Communications, Specialist

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Passing Score: 700

642-104 is the most important certification offered by the Cisco for the system engineers. Cisco 642-104 or Unified Communication for System Engineers certification Exam covers the important topics of the installation, configuration, and maintenance of the Cisco Unity System. Cisco 642-104 or Unified Communication for System Engineers certification Exam magnifies you knowledge of the Cisco advance products and technology. Cisco 642-104 or Unified Communication for System Engineers certification Exam is the best option for the people, who wish to become the system Engineer in their career.

The 642-104 exam provides you with the technical knowledge and skills of installing Cisco Unity System to meet end-user requirements. It also enables you to configure Cisco Unity System per stated requirements. In order to be able to configure Cisco Unity System to exchange messages with non-Cisco messaging systems, you must take 642-104 exam. Moreover, by doing this Cisco certification, you can maintain an installed Cisco Unity System. Unified Communication for System Engineers Exam facilitates you with the abilities to troubleshoot and repair Cisco Unity System installations. In addition, it trains you to administer a Cisco Unity Server.

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Course Outline: Unified Communication for System Engineers Exam

Install Cisco Unity System to meet end-user requirements

Use the Cisco Unity Installation and Configuration Assistant to install the Unity System on a Microsoft Server

Set up the appropriate Microsoft Windows 2000/2003 server components to support Cisco Unity System in either a voicemail or unified messaging environment

Use the Cisco Unity Server Preparation Assistant to prepare and validate the server readiness for the Unity System installation

Install ViewMail for Outlook or ViewMail for Notes on the client desktops

List the steps to perform a Cisco Unity System installation

Set up the appropriate integration between Cisco Unity and a PBX

Configure Cisco Unity System per stated requirements

Configure Cisco Unity global settings to meet requirements

Configure telephone user interface account policies, subscriber classes of service, and subscriber templates to prepare system for user account entry

Add new users to the Cisco Unity System and verify functionality

Import user accounts into the Cisco Unity System and verify functionality

Configure autoattendant, voicemail and audiotext applications to meet requirements

Configure Cisco Unity digital networking

Explain the necessary configuration options to provide for system failover

Configure Cisco Unity System to exchange messages with non-Cisco messaging systems

Configure delivery location objects to communicate with a non-Cisco messaging system

Use configuration manager utility to setup and add interoperability accounts to either an Exchange or Domino messaging server

Test and verify the interoperability of the Unity System with the non-Cisco messaging system

Maintain an installed Cisco Unity System

Use Disaster and Recovery Tool to perform backup and restore procedures

Use appropriate utilities to optimize data base performance

Apply service packs and virus patches as appropriate

Perform system and feature upgrades as necessary

Use appropriate reports and utilities to maintain a properly functioning Cisco Unity System

Troubleshoot and repair Cisco Unity System installations

Use the appropriate reports and utilities to troubleshoot Cisco Unity system problems

Take the appropriate steps to repair an identified system failures

Test and verify system configuration changes

Administer a Cisco Unity Server

Generate and interpret system reports

Use appropriate utilities to perform moves, adds and changes