Exam Code: 642-143
Course Name: Telephony Express Exam (IPTX)
Vendor: Cisco
Passing Score: 700
642-143 is the most important certification exam from the Cisco. Cisco 642-143 or Telephony Express certification exam magnifies your knowledge of the VOIP, PSTN components and Callmanager Express. . Cisco 642-143 or Telephony Express certification exam is the prefect choice for the people who want to make their career in the Networking and wish to become the network administrator in their career.
The 642-143 exam helps you to describe, install, configure and support CCME and CUE products in a Cisco network. It also enables you to understand VoIP and PSTN components and technologies. This Cisco certification assists you in setting up installation of CCME in any supported environment, and configures CCME to support IP Telephone feature requirements. In order to be able to configure CUE in any supported environment, you must take 642-143 exam. By doing this Cisco certification, you can configure a Telephony Class of Service for Devices and Complex Route files system Plans. The 642-143 exam facilitates you with basic supported CCME and CUE deployment models. By passing 642-143 exam one can describe the function and application of analog IP Gateways. (ATA, VG224, NMHDV, Faxing).
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Course Outline: Telephony Express Exam (IPTX)
Describe basic VoIP and PSTN components and technologies
Describe the function of Codecs and the differences between them
Describe conditions that can effect the quality of VoIP calls
Describe traditional telephony components including PBX, trunk lines, key-systems, tie lines, T1/E1, CAS, CCS, PRI, Winkstart, loopstart, groundstart, etc.
Describe the signaling types used in IP telephony
Describe the function and application of analog IP Gateways. (ATA, VG224, NMHDV, Faxing)
Describe the characteristics of echo and mitigation techniques
Describe TAPI and how it applies to CRM Communications Connector
Describe and configure a Cisco network to support CCME
Explain the need for QoS and the locations where QoS is required
Explain the methodology for deploying QoS successfully in a network to support CCME
Configure AutoQoS to support CCME
Describe the correct VLAN deployment strategy to support IP phones and data devices
Configure switched infrastructure to support CCME deployment, including VLANs, port configurations, and PoE
Describe the appropriate security deployment model
Describe network management for CCME, including syslog
Describe proper wireless network design as it relates to planning for a CME environment
Able to install CCME in any supported environment
Explain the router file system required to support CCME
Determine the router hardware features related to CCME support
Obtain and load the appropriate CCME software components
Describe the requirements and correct settings for DHCP, NTP, and TFTP in a CCME environment
Configure DHCP, NTP and TFTP to support CCME
Configure CCME using CME Configurator tool
Configure CCME to support IP Telephone feature requirements
Compare and contrast the features of different types of ephones and ephone-dns
Configure ephones and ephone-dns
Describe initial phone setup process
Configure analog voice ports per design specifications
Configure digital voice ports per design specifications
Configure call-transfer per design specifications
Configure or enable additional IP phone features, including ring-tones and productivity tools
Configure dial-peers per design specifications
Configure digit manipulations to meet design requirements
Configure MOH
Configure CME to support fax services
Configure CUE in any supported environment
Describe the features available in Cisco Unity Express
Describe the procedure to install or upgrade the CUE software
Describe the CUE configuration tasks
Describe both of the CUE hardware platforms
Configure CUE system components
Configure users, groups and mailboxes using CLI
Describe the configuration requirements to support the GUI
Configure MWI on/off ports
Configure pilot number for CUE
Describe CUE back-up parameters and procedure
Backup/Restore/Copy configuration files for CUE
Explain troubleshooting methods using the CLI or GUI
Describe basic CCME and CUE deployment models
Describe the supported CCME deployment models
Describe the supported CUE deployment models
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