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Cisco 642-425 Exam
Exam Name: Cisco 642-425 - TK's IP Telephony Troubleshooting
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Passing Score: 700
642-425 is the most important certification from the Cisco. Cisco 642-425 certification exam is the best option for the people who wish to get expertise in the Cisco products and Cisco technologies and want to become the network engineer in their career. Cisco 642-425 certification cover the inflating topics of the troubleshooting the call manager and Cisco AVVID and server component. The networking professionals do the Cisco certifications to acquire more and more out of their existing jobs.
The 642-425 exam guarantee the skills necessary to troubleshoot Enterprise CallManager, Unity, and IP network deployments. It addresses both design/planning practices and hands-on experience in configuring, deploying, and troubleshooting AVVID solutions. This Cisco certification assists you in troubleshooting Cisco CallManager and Cisco Switches, Cisco IP Phones. In order to be able to add Phones and other Endpoints and users, you must take 642-425 exam. This Cisco certification describe effective troubleshooting methods to resolve issues in complex IP Telephony networks. By doing this Cisco certification, you can troubleshoot Cisco AVVID and server components using the appropriate utilities and management tools. The 642-425 exam facilitates you with the abilities to troubleshoot common router, switch and gateway configuration, integration and operation issues and problems. In addition, with the help of this certification course, you can become an expert in troubleshooting methods to determine and solve QoS issues in complex IP Telephony networks. The 642-425 exam makes you to do troubleshoot common Unity configuration, integration and operation issues and problems.
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Course Outline: IP Telephony Troubleshooting (IPTT) Exam
Describe effective troubleshooting methods to resolve issues in complex IP Telephony networks
Identify general converged network problems and issues
Perform a baseline analysis and document existing infrastructure using Cisco recommended methodologies
Create a troubleshooting strategy that follows Cisco recommended methodologies
Use Cisco TAC as a troubleshooting and escalation tool
Troubleshoot common CallManager configuration, integration and operations problems
Troubleshoot common call setup problems with both voice and video calls
Troubleshoot complex CallManager problems using system trace files
Troubleshoot and resolve Cisco CallManager dial-plan issues including CSS, Partitions, and translation patterns
Troubleshoot and resolve problems with media resources including MOH and conferencing
Identify CTI components and troubleshoot problems related to CTI
Troubleshoot Cisco AVVID and server components using the appropriate utilities and management tools
Demonstrate the use of the Cisco CallManager Serviceability tools to troubleshoot IPT problems
Troubleshoot common router, switch and gateway configuration, integration and operation issues and problems
Determine the effect of Layer 2 configuration errors on an IPT network operation
Determine the effect of Layer 3 configuration errors on an IPT network operation
Troubleshoot and resolve problems with Gateway operation
Use appropriate troubleshooting methods to determine and solve QoS issues in complex IP Telephony networks
Determine the QoS policies in effect in an established network
Describe the various QoS methods available and their effect on network traffic flows
Identify common problems associated with voice echo
Troubleshoot common Unity configuration, integration and operation issues and problems
Troubleshoot and resolve message delivery problems
Describe disaster recovery tools
Troubleshoot and resolve MWI problems
Troubleshoot and resolve Voice Mail port problems
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