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Exam Code: 642-432

Course Name: CCVP, Cisco IP Communications Support Specialist, and Cisco Rich Media Communications Specialist

Vendor: Cisco

Passing Score: 700

642-432 is the most important certification from the Cisco. Cisco 642-432 or CCVP, Cisco IP Communications Support Specialist, and Cisco Rich Media Communications Specialist) certification exam is for those IT professional who desire to make their career in the networking and want to make network administrator in their future. Cisco 642-432 (CCVP, Cisco IP Communications Support Specialist, and Cisco Rich Media Communications Specialist) certification exam enable you configure the IP telephony, dial peer settings and POTs ports as well.

The 642-432 exam provides you knowledge about CCVP, Cisco IP communication support specialist and Cisco Rich Media Communications. It also helps you to describe the similarities and differences between PSTN and VoIP including call transport, call signalling and bandwidth requirements. This Cisco certification facilitates you with the abilities to configure a router so that a basic IP Telephony call can be completed. It also enables you to troubleshoot any kind of problem/error in IP Telephony configuration. The core goal of 642-432 exam is to successfully integrate a basic IP telephony network into the existing PSTN network. By passing this 642-432 exam one can converse with traditional TDM support personnel using their terminology, describe the basic operation and components involved in a VoIP call. It can helps you to configure and connect a basic VoIP net to the PSTN.

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Course Outline: CCVP, Cisco IP Communications Support Specialist, and Cisco Rich Media Communications Specialist

Describe the similarities and differences between PSTN and VoIP including call transport, call signalling and bandwidth requirements

Identify PSTN characteristics, transport

Explain TDM and statistical multiplexing as it relates to telephony

Identify VOIP characteristics, transport

Compare operation of PSTN call signalling to VoIP call signalling

Configure a router so that a basic IP Telephony call can be completed

Configure dial-peer settings for VoIP or POTs

Configure POTs ports (FXS and FXO)

Configure E&M

Explain default dial-peer

Explain matching inbound/outbound dial peers

Configure hunt groups

Explain digit collection, consumptions and manipulations

Configure gateway/gatekeeper

Configure call signalling

Troubleshoot a basic IP telephony configuration

Use show/debug commands to troubleshoot invalid dial-peer configurations

Use show/debug commands to troubleshoot invalid port configuration and operation

Use show/debug commands to troubleshoot invalid signalling configuration

Use show/debug commands to troubleshoot invalid hunt-group configurations

Use show/debug commands to troubleshoot invalid digit manipulation

Successfully integrate a basic IP telephony network into the existing PSTN network

Explain port requirements for connection to a PBX

Explain signalling requirements for connection to a PBX

Choose correct connection type between PBX and VoIP networks

Compare and contrast a traditional dial plan to a VoIP Dial Plan

Identify telephony infrastructure terms (ie. LEC, CLEC, RBOC, ILEC, IXC)

Converse with traditional TDM support personnel using their terminology

Identify TDM signaling

Identify port and line types

Identify addressing signalling

Describe the basic operation and components involved in a VoIP call

Explain RTP, RTCP, cRTP

Explain H323

Explain MGCP

Explain SIP

Explain E&M

Describe the process of analog to digital conversion

Describe the process of compounding and compressing

Explain the process of packetization (frames, codec types)

Choose the appropriate codec for a given situation

Explain the function/operation/purpose of call-legs

Explain voice quality considerations

Explain the purpose and value of QoS

Successfully connect a basic VoIP net to the PSTN

Choose the correct gateway connection to the PSTN

Determine proper signalling options

Describe digit manipulation

Explain E164 addressing