Cisco 646-222 Exam

Exam Name: Cisco 646-222 - IP Communications Express Account Manager
Certifications: Cisco Specialist, IP Communications

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Passing Score: 700

646-222 is the most important certification from the Cisco. Cisco 646-222 or IP Communications Express Account Manager Exam (IPCXAM) certification exam is the ideal exam for the people who wish to provide the Cisco IP communication solution to the small and medium business. Cisco 646-222 or IP Communications Express Account Manager Exam (IPCXAM) certification exam enhances you knowledge of the Cisco IP communication and experts you in the Cisco products and advanced technology. You can make your future bright after doing Cisco 646-222 or IP Communications Express Account Manager Exam (IPCXAM) certification exam.

The 646-222 exam provides you with the skills needed to account manager to articulate a Cisco IP Communications Express solution to small, medium and enterprise customers. In order to be able to qualify an opportunity with a customer, you must take this Cisco certification because it advice you to discuss Cisco IPC Express solutions, guiding customers in performing all of the necessary steps to ensure a successful implementation. Moreover, the 646-222 exam enables you to describe the business value of a converged solution, describe and identify the capabilities of IP Communication solutions. It facilitates you with the abilities to describe the value proposition and benefits of an IPCE solutions, gather and analyze customer business requirements, describe and recommend the appropriate Cisco solutions and services.

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Course Outline: IP Communications Express Account Manager Exam (IPCXAM)

Describe the business value of a converged solution

Describe what a converged solution means in a customer environment

Describe the benefits of a converged solution

Describe the market trends towards a converged solution

Describe and identify the capabilities of IP Communication solutions

Describe the positioning of IPCE Products/Systems

Describe the differences between CallManager and CallManager Express

Describe the features and functionality of CallManager Express, Unity Express, and endpoints

Identify 3rd party applications that can solve business issues

Describe the value proposition and benefits of an IPCE solutions

Describe how solution leverages customers' existing infrastructure

Describe how solution aligns with customers' current and future business needs

Describe how solution simplifies customers' operations

Gather and analyze customer business requirements

Qualify an opportunity with a customer

Identify key business drivers as they relate to the customer

Identify needs and pain points from customer responses to trigger questions

Identify customer objections and respond appropriately

Identify customer's PSTN requirements

Describe and recommend the appropriate Cisco solutions and services

Identify the appropriate applications for solution deployment

Describe the Cisco resources available to assist in the sales cycle (Sales Central on PEC)

Describe the features, advantages, and benefits of securing the network in relation to customer requirements

Describe the CME/CUE solution and applications as they apply to customer opportunity

Develop financial justification for customer solutions

Develop and present the business case for identified Cisco solutions demonstrating Cisco's value add over competition

Describe appropriate account management follow through and action plan creation