Exam Code: 646-222
Course Name: IP Communications Express Account Manager Exam (IPCXAM)
Vendor: Cisco
Passing Score: 700
646-222 is the most important certification from the Cisco. Cisco 646-222 or IP Communications Express Account Manager Exam (IPCXAM) certification exam is the ideal exam for the people who wish to provide the Cisco IP communication solution to the small and medium business. Cisco 646-222 or IP Communications Express Account Manager Exam (IPCXAM) certification exam enhances you knowledge of the Cisco IP communication and experts you in the Cisco products and advanced technology. You can make your future bright after doing Cisco 646-222 or IP Communications Express Account Manager Exam (IPCXAM) certification exam.
The 646-222 exam provides you with the skills needed to account manager to articulate a Cisco IP Communications Express solution to small, medium and enterprise customers. In order to be able to qualify an opportunity with a customer, you must take this Cisco certification because it advice you to discuss Cisco IPC Express solutions, guiding customers in performing all of the necessary steps to ensure a successful implementation. Moreover, the 646-222 exam enables you to describe the business value of a converged solution, describe and identify the capabilities of IP Communication solutions. It facilitates you with the abilities to describe the value proposition and benefits of an IPCE solutions, gather and analyze customer business requirements, describe and recommend the appropriate Cisco solutions and services.
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Course Outline: IP Communications Express Account Manager Exam (IPCXAM)
Describe the business value of a converged solution
Describe what a converged solution means in a customer environment
Describe the benefits of a converged solution
Describe the market trends towards a converged solution
Describe and identify the capabilities of IP Communication solutions
Describe the positioning of IPCE Products/Systems
Describe the differences between CallManager and CallManager Express
Describe the features and functionality of CallManager Express, Unity Express, and endpoints
Identify 3rd party applications that can solve business issues
Describe the value proposition and benefits of an IPCE solutions
Describe how solution leverages customers' existing infrastructure
Describe how solution aligns with customers' current and future business needs
Describe how solution simplifies customers' operations
Gather and analyze customer business requirements
Qualify an opportunity with a customer
Identify key business drivers as they relate to the customer
Identify needs and pain points from customer responses to trigger questions
Identify customer objections and respond appropriately
Identify customer's PSTN requirements
Describe and recommend the appropriate Cisco solutions and services
Identify the appropriate applications for solution deployment
Describe the Cisco resources available to assist in the sales cycle (Sales Central on PEC)
Describe the features, advantages, and benefits of securing the network in relation to customer requirements
Describe the CME/CUE solution and applications as they apply to customer opportunity
Develop financial justification for customer solutions
Develop and present the business case for identified Cisco solutions demonstrating Cisco's value add over competition
Describe appropriate account management follow through and action plan creation
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