Exam Code: 9L0-060

Course Name: MAC OS X 10.4 service and support

Vendor: Apple

Passing Score: 700

MAC OS X 10.4 service and support, also known as 9L0-060 exam, is an Apple certification. Its objective is to coach IT Professionals who wish to work as help desk specialists, technical coordinators, service technicians and others who support Mac OS X customers. To be capable of improving your salary scale, you must take MAC OS X 10.4 service and support exam or 9L0-060 exam.

The 9L0-060 provides you with the knowledge and skills to understand Mac OS X installation process and common user issues and troubleshooting techniques regarding installation. It also enables you to create user accounts for multiple users on Mac OS X and to troubleshoot common account problems. This Apple certification explains to you the Mac OS X file system, including formatting of disk drives, the file system layout, and how files are managed on Mac OS X. It helps you identify the user and group permissions model as applied in Mac OS X. in order to be able to use the Terminal application, use BSD commands to accomplish simple administration tasks as well as to be able to use Mac OS X to access network services, including file, mail, and web servers, as well as basic directory services understanding common issues when accessing networking services, you must take 9L0-060 exam. This Apple certification course also trains you to use Mac OS X to provide network services, share files using AFP, SMB, FTP, and HTTP and secure services using the Mac OS X firewall. The 9L0-060 exam equips you to understand how peripherals are supported in Mac OS X, with an emphasis on USB, FireWire, and Bluetooth buses. Moreover, this Apple certification facilitates you with the abilities to configure and troubleshoot printing on Mac OS X.

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