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Exam Code: BH0-001

Course Name: IT Service Management Foundation

Vendor: ISEB

Passing Score: 700

IT Service Management Foundation (ITEL), also known as BH0-001 exam, is an ISEB certification. The Information Systems Examinations Board or ISEB, provides industry-recognized qualifications that evaluate proficiency, capability and performance in many areas of IS, with the aim of raising industry standards, promoting career development and providing competitive edge for employers. Along with the ITIL, licensed professionals can expect better and more job opportunities and financial rewards.

The BH0-001 exam provides you with technical skills and knowledge to perform the service desk and Incident management. It also enables you to configure and release management. In order to be able to perform service level and capacity management, problem and change management, continuity and availability management, as well as, Financial and Security management, you must take the BH0-001 exam.

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The braindumps available at Testking for IT Service Management Foundation (ITEL) or BH0-001 exam make exams very easy for the candidates. They can very easily outshine others and be superbly victorious while taking IT Service Management Foundation (ITEL) or BH0-001 exam. Training products such as exam tutorials, study guides etc. are offered at TestKing with the help of which you can pass the certification exam of IT Service Management Foundation (ITEL) or BH0-001 exam with less time and exertion.

Course Outline: IT Service Management Foundation

The Service Desk and Incident Management

IT Service Management (ITSM) Overview

The Service Desk

Incident Management

Configuration and Release Management

Configuration Management

Release Management

Service Level and Capacity Management

Service Level Management

Capacity Management

Problem and Change Management

Problem Management

Change Management

Continuity and Availability Management

Continuity Management

Availability Management

ITIL: Financial and Security Management

Financial Management

Security Management